FAQ

  • What is Speed Learn?

    • Speed Learn is an education platform service. Our platform offers users multiple languages to learn in a modern fun way.


  • What do I do with Speed Learn?

    • Speed Learn is the ideal platform that offers you some of the world most popular languages such as English, Italian, Spanish, Arabic, French and Sign Language. Our interactive platform is the perfect place to start learning languages from scratch. Whether you need it for business purposes or as a traveller, you will be able to confidently meet and greet people, learn about their culture, ask for directions, converse at the airport and even order for some food.


  • Where can I use Speed Learn?

    • Our concise language courses are perfect to learn on the go, wherever you are, whenever you want. Speed Learn is the perfect platform for your self-directed learning goals.

  • Can I use it on my phone?

    • Speed Learn is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones
    and requires 2G and up.


  • How many language courses are offered?

    • Speed Learn offers 6 of the world’s most popular languages – English, French, Spanish, Italian, Arabic and Sign Languages. These courses contain everyday terms and phrases that are necessary to communicate effectively.


  • Which language does Speed Learn support?

    • Speed Learn is currently available 6 languages, but we are working on adding new languages to reach all corners of the world.


  • How did I get subscribed to Speed Learn?

    • By coming across one of our promotional pages and click on the subscribe button. We confirm your enrolment to our services by sending you an SMS message to your mobile phone.


  • Is there a charge for using Speed Learn0?

    • You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service. You can also find it in the welcome
    message you received upon subscribing and in the monthly SMS reminder you receive from us.


  • How can I manage my subscription?

    • Our Customer Service Team and we will be happy to help you. Details on how to get in touch with us are in next FAQ: 'How can I get in touch with Customer Service?'.


  • How often do you add new content to the courses?

    • We are constantly enriching our language courses, adding new phrases and terms to keep up with current language trends across the world.

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Subscription

  • How am I charged for the service?

    • Subscription charges will be deducted directly from your prepaid mobile balance, or will reflect in your monthly post-paid bill. The service charge is weekly, and you will receive an SMS notification once the transaction is processed.

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Customer Care

  • How can I contact Customer Services?

    • Our Customer Service Department will help with any problems you may have, and is available for you here:


    • support@speedlearn.co

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